Customer Service Team Lead
3 weeks ago
About the Role
We are seeking a highly skilled Customer Service Supervisor to join our team at B&M Retail. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.
Key Responsibilities
- Support the Customer Service Manager in running the cash office and checkout area, ensuring that our team delivers the best service for our customers.
- Be passionate about delivering exceptional customer service and ensure that colleagues demonstrate the appropriate behaviours in the checkout area.
- Provide colleagues with the appropriate skills and knowledge to deliver excellent customer service.
- Be highly visible and approachable to customers and colleagues, operating and delivering processes that ensure the store meets all legal requirements.
- Merchandise the store to provide a welcoming customer environment that delivers sales and profitability.
- Protect and safeguard the Company assets.
Requirements
- Experience supervising/managing a small team in a fast-paced retail environment.
- Strong numerical and problem-solving skills.
- A flexible approach and a 'can-do' attitude.
- The ability to think on your feet.
About B&M Retail
B&M Retail is one of the UK's fastest-growing retailers, with exciting expansion plans. We offer fantastic on-the-job training and a variety of retail careers. If you're looking to fast-track your career, the opportunities are endless.
-
Customer Service Team Lead
3 weeks ago
County Down, United Kingdom B&M Retail Full timeWe are seeking a highly skilled Customer Service Supervisor to support our team at B&M Retail.This is a permanent, part-time role, working 30 hours a week, requiring flexibility to work shifts in the daytime, evenings, and at weekends.As a Customer Service Supervisor, you will assist the Customer Service Manager in running the cash office and checkout area,...
-
Customer Service Team Lead
3 weeks ago
County Down, United Kingdom B&M Retail Full timeWe are seeking a highly skilled Customer Service Supervisor to support our team at B&M Retail.This is a permanent, part-time role, working 30 hours a week, requiring flexibility to work shifts in the daytime, evenings, and at weekends.As a Customer Service Supervisor, you will assist the Customer Service Manager in running the cash office and checkout area,...
-
Customer Service Team Lead
1 month ago
County Down, United Kingdom B&M Retail Full time{"title": "Customer Service Supervisor", "description": "Role OverviewWe are seeking a highly skilled Customer Service Supervisor to support our Customer Service Manager in delivering exceptional customer experiences at The Grove Shopping Centre.Key ResponsibilitiesSupport the Customer Service Manager in running the cash office and checkout area.Ensure...
-
Customer Service Team Lead
1 month ago
County Down, United Kingdom B&M Retail Full time{"title": "Customer Service Supervisor", "description": "Role OverviewWe are seeking a highly skilled Customer Service Supervisor to support our Customer Service Manager in delivering exceptional customer experiences at The Grove Shopping Centre.Key ResponsibilitiesSupport the Customer Service Manager in running the cash office and checkout area.Ensure...
-
Customer Service Observer
2 weeks ago
County Tyrone, United Kingdom Customer Perceptions Ltd Full timeJob OpportunityWe are seeking individuals with excellent observational skills to join our team as Customer Service Observers.As a Customer Service Observer, you will have the opportunity to work with us on a flexible schedule, observing and evaluating customer service experiences in various retail settings across Northern Ireland.Key responsibilities...
-
Customer Service Observer
2 weeks ago
County Tyrone, United Kingdom Customer Perceptions Ltd Full timeJob OpportunityWe are seeking individuals with excellent observational skills to join our team as Customer Service Observers.As a Customer Service Observer, you will have the opportunity to work with us on a flexible schedule, observing and evaluating customer service experiences in various retail settings across Northern Ireland.Key responsibilities...
-
Customer Service Observer
4 weeks ago
County Tyrone, United Kingdom Customer Perceptions Ltd Full timeJob OpportunityWe are seeking individuals with excellent observational skills to join our team of mystery shoppers. As a mystery shopper, you will have the opportunity to evaluate the quality of customer service in various retail settings across Northern Ireland, particularly in Tyrone.Our mystery shoppers enjoy flexible working hours, allowing them to...
-
Customer Service Observer
4 weeks ago
County Tyrone, United Kingdom Customer Perceptions Ltd Full timeJob OpportunityWe are seeking individuals with excellent observational skills to join our team of mystery shoppers. As a mystery shopper, you will have the opportunity to evaluate the quality of customer service in various retail settings across Northern Ireland, particularly in Tyrone.Our mystery shoppers enjoy flexible working hours, allowing them to...
-
Customer Service Observer
4 weeks ago
County Tyrone, United Kingdom Customer Perceptions Ltd Full timeJob OpportunityWe are seeking individuals with excellent observational skills to join our team of mystery shoppers. As a mystery shopper, you will have the opportunity to evaluate the quality of customer service in various retail settings across Northern Ireland, particularly in Tyrone.Our mystery shoppers enjoy flexible working hours, allowing them to...
-
Customer Service Observer
4 weeks ago
County Tyrone, United Kingdom Customer Perceptions Ltd Full timeJob OpportunityWe are seeking individuals with excellent observational skills to join our team of mystery shoppers. As a mystery shopper, you will have the opportunity to evaluate the quality of customer service in various retail settings across Northern Ireland, particularly in Tyrone.Our mystery shoppers enjoy flexible working hours, allowing them to...
-
Customer Service Representative
21 hours ago
County Down, United Kingdom Dennison Commercials Full timeAbout the RoleWe are seeking a highly organized and customer-focused Customer Service Advisor to join our team at Dennison Commercials Ltd. in Newry. As the first point of contact for customers, you will be responsible for providing exceptional service and support to ensure their needs are met.Key Responsibilities:Provide excellent customer service and...
-
Customer Service Representative
24 hours ago
County Down, United Kingdom Dennison Commercials Full timeAbout the RoleWe are seeking a highly organized and customer-focused Customer Service Advisor to join our team at Dennison Commercials Ltd. in Newry. As the first point of contact for customers, you will be responsible for providing exceptional service and support to ensure their needs are met.Key Responsibilities:Provide excellent customer service and...
-
Customer Service Representative
3 weeks ago
County Down, United Kingdom Black Fox Solutions Full timeCustomer Service Advisor **About the Role** We are seeking a highly skilled Customer Service Advisor to join our team at Black Fox Solutions. As a key member of our commercial vehicles company, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities** * First point of contact for customers,...
-
Customer Service Representative
3 weeks ago
County Down, United Kingdom Black Fox Solutions Full timeCustomer Service Advisor **About the Role** We are seeking a highly skilled Customer Service Advisor to join our team at Black Fox Solutions. As a key member of our commercial vehicles company, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities** * First point of contact for customers,...
-
Customer Service Representative
3 weeks ago
County Down, United Kingdom Black Fox Solutions Full time### Job Title: Customer / Parts Advisor ### Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer / Parts Advisor. As a key member of our commercial vehicle company, you will play a vital role in providing exceptional customer service and support. ### Key Responsibilities: * Provide expert advice...
-
Customer Service Representative
3 weeks ago
County Down, United Kingdom Black Fox Solutions Full time### Job Title: Customer / Parts Advisor ### Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer / Parts Advisor. As a key member of our commercial vehicle company, you will play a vital role in providing exceptional customer service and support. ### Key Responsibilities: * Provide expert advice...
-
Retail Team Lead
1 week ago
County Down, United Kingdom Henderson Group Full timeJob Title: Retail Team LeadJoin Henderson Group as a Retail Team Lead and take on a challenging role that requires strong leadership skills and a passion for delivering exceptional customer experiences.About the RoleAs a Retail Team Lead, you will be responsible for leading a team of retail staff to provide a shopping experience that exceeds customer...
-
Retail Team Lead
1 week ago
County Down, United Kingdom Henderson Group Full timeJob Title: Retail Team LeadJoin Henderson Group as a Retail Team Lead and take on a challenging role that requires strong leadership skills and a passion for delivering exceptional customer experiences.About the RoleAs a Retail Team Lead, you will be responsible for leading a team of retail staff to provide a shopping experience that exceeds customer...
-
Customer Service Representative
4 weeks ago
County Down, United Kingdom Dennison Commercials Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Advisor to join our team at Dennison Commercials Ltd. in Newry. As the first point of contact for customers, you will be responsible for providing exceptional service and support to ensure customer satisfaction.Key Responsibilities:Provide excellent customer service and support via...
-
Customer Service Representative
4 weeks ago
County Down, United Kingdom Dennison Commercials Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Advisor to join our team at Dennison Commercials Ltd. in Newry. As the first point of contact for customers, you will be responsible for providing exceptional service and support to ensure customer satisfaction.Key Responsibilities:Provide excellent customer service and support via...