Adult and Community Skills Facilitator

3 weeks ago


London, Greater London, United Kingdom Bank of America Full time
Job Title: Academy Facilitator

At Bank of America, we strive to make a positive impact on our customers' financial lives. As an Academy Facilitator, you will play a key role in delivering high-quality learning experiences that drive business growth and employee development.

Key Responsibilities:
  • Design and deliver engaging learning content across multiple business units, leveraging your expertise in facilitation and learning theory.
  • Collaborate with content design teammates to identify areas for improvement and provide recommendations for enhancing the Academy experience.
  • Provide classroom outreach, coordination, and logistics to ensure seamless delivery of learning programs.
  • Support employees across various lines of business with learning and development solutions, aligning with the bank's learning objectives and guidelines.
  • Evaluate training delivery modes, optimizing effectiveness and learning outcomes, and manage the logistics of delivering learning programs.
Requirements:
  • Strong understanding of facilitation and adult learning theory.
  • Ability to drive employee performance improvement and deliver coaching and feedback.
  • Experience in building and nurturing business relationships at all levels.
  • High level of MS Office skills, including Word, Excel, and PowerPoint.
  • Project management skills, with the ability to organize and handle multiple tasks.
Preferred Skills:
  • Experience in designing and developing learning content.

As an Academy Facilitator, you will have the opportunity to work with a talented team and make a meaningful impact on the bank's success. If you are passionate about learning and development, and have a strong desire to drive business growth, we encourage you to apply for this exciting role.



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