Technical Support Team Manager

1 day ago


Shirebrook, Derbyshire, United Kingdom Frasers Group Full time
About the Role

The IT Service Desk Team Lead will be responsible for managing and leading the service desk team, fostering a positive and collaborative work environment. This includes conducting regular one-on-one meetings, performance reviews, and appraisals, offering constructive feedback and identifying opportunities for professional development, and onboarding new analysts.



  • Shirebrook, Derbyshire, United Kingdom FRASERS GROUP Full time

    **Job Description:** Technical Support EngineerWe are looking for a skilled Technical Support Engineer to join our IT team at Frasers Group. As a Technical Support Engineer, you will be responsible for providing technical support and maintenance services for all IT hardware across the business.About the RoleThis is a full-time position based at our...


  • Shirebrook, Derbyshire, United Kingdom FRASERS GROUP Full time

    About the RoleWe are seeking a Digital Platform Lead to join our Digital Engineering team. As a key member of the team, you will play a pivotal role in shaping the technical direction of our digital platforms.Key ResponsibilitiesLead a high-performing squad that builds and enhances core platform services, infrastructure, CI/CD processes, and monitoring...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    About UsFrasers Group is a leading retail company that operates through digital innovation and unique store experiences.Role OverviewWe are currently seeking an IT Service Desk Junior Analyst to join our team. This is an exciting opportunity for someone looking to start their career in tech and gain knowledge and qualifications to grow their career.Job...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Qualifications:No prior experience is required, but you should demonstrate a passion for IT and a desire to develop your skillset and learn/grow with our business.You should be team-focused and able to communicate effectively with colleagues to offer and receive support and advice.A problem-solving mindset and ability to think logically and calmly under...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Job OverviewThe Technical Service Desk Specialist will be responsible for providing first-line technical support to our customers via phone, email, and chat. You will be working closely with our internal teams to resolve technical issues and provide solutions to our customers.


  • Shirebrook, Derbyshire, United Kingdom Imperium Recruitment Ltd Full time

    Job TitleWe are seeking a results-driven Engineering Shift Manager to lead our team at a state-of-the-art distribution centre in the UK.About the RoleThis role is an excellent opportunity for a skilled professional to join Imperium Recruitment Ltd as an integral member of our engineering team, working closely with the Engineering Manager to drive efficiency...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Job OpportunityTechnical Expert Role at Frasers Group About the CompanyFrasers Group is a leading retail company that operates through its subsidiaries, including Sports Direct, FLANNELS, USC, Frasers, and GAME. We are committed to delivering exceptional customer experiences and driving innovation in the retail sector. The company has a diverse range of...


  • Shirebrook, Derbyshire, United Kingdom FRASERS GROUP Full time

    Job Description:We are seeking a highly skilled Agile Backend Developer to join our team at Frasers Group. This is an exciting opportunity to contribute to the development of our cutting-edge MACH-based digital platform, which powers over 50 websites and Mobile Applications.The successful candidate will collaborate with cross-functional teams to design,...


  • Shirebrook, Derbyshire, United Kingdom Derbyshire County Council Full time

    We are seeking an experienced School Business Manager to join our team in Derbyshire County Council. This is a fantastic opportunity for someone who shares our vision of creating a secure, inclusive and supportive learning environment.The successful candidate will be responsible for overseeing the school's business operations, ensuring that all financial,...


  • Shirebrook, Derbyshire, United Kingdom Imperium Recruitment Ltd Full time

    Job OverviewImperium Recruitment Ltd is seeking an experienced Engineering Shift Manager to lead our engineering team at a state-of-the-art distribution centre in the UK. This is an excellent opportunity for a skilled professional to join our team and contribute to the success of our organization.About the RoleThe successful candidate will be responsible for...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    About the RoleWe are seeking a highly skilled Automation Operations Manager to join our team at Frasers Group.As an Automation Operations Manager, you will be responsible for managing and coordinating the activities of your shift team, through effective planning and organisation. This includes training, coaching, and mentoring your shift team, as well as...


  • Shirebrook, Derbyshire, United Kingdom Derbyshire County Council Full time

    We are seeking a highly skilled and efficient administrator to join our SEND / Inclusion team at Shirebrook Academy. As the first point of contact for telephone enquiries into Inclusion, you will provide an effective administration service in this confidential environment.Maintaining a secure and friendly environment for staff, students, parents/carers, and...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Industrial Automation Specialist at Frasers GroupWe are seeking a skilled Industrial Automation Specialist to join our team at Frasers Group, a leading retailer in the UK. This role will involve managing and maintaining automated equipment at our state-of-the-art distribution center in Shirebrook.As an Industrial Automation Specialist, you will be...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Job Title:Automation Shift Operations ManagerAbout the Role:We are seeking an experienced Automation Shift Operations Manager to lead our Automation Team in ensuring uptime and availability of automated equipment on site during their shift. The ideal candidate will have prior experience in a leadership position within Automation, relevant engineering...


  • Shirebrook, Derbyshire, United Kingdom FRASERS GROUP Full time

    Job Description:We are seeking a highly skilled Financial Management Specialist to join our team at Frasers Group. In this role, you will support the acquisition, purchase, and integration of new freeholds into our portfolio, as well as maintain our existing portfolio of 159 locations with circa 700 tenants.Key Responsibilities:Financial Reporting: Produce...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Job DescriptionThe SEO Site Manager will lead the development and execution of the SEO strategy for their allocated site/brand, focusing on improving organic traffic and revenue. Based at our Shirebrook office, this role involves managing a team to oversee website performance, information architecture improvements, content management, and SEO techniques. The...


  • Shirebrook, Derbyshire, United Kingdom FRASERS GROUP Full time

    About the Role:We are looking for an experienced Service Desk Operations Manager to join our team. As a Service Desk Operations Manager, you will be responsible for leading the service desk team and ensuring that service level agreements are met.You will conduct regular team meetings, performance reviews, and appraisals, and provide training and development...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    About UsFrasers Group is a dynamic and rapidly growing organization that demands excellence in all aspects of its operations. We are seeking an exceptional Systems Operations Manager to join our team and play a pivotal role in ensuring the smooth functioning of our systems.Job SummaryWe are looking for a highly skilled and experienced professional to oversee...


  • Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

    Unlock the Power of AutomationAt Frasers Group, we're at the forefront of retail innovation, pushing boundaries to deliver unparalleled customer experiences. We're seeking a seasoned Automation Project Manager to spearhead our warehouse automation initiatives.About the RoleThis is an exceptional opportunity to lead cross-functional teams and drive the...


  • Shirebrook, Derbyshire, United Kingdom FRASERS GROUP Full time

    Job Title: Digital Content ManagerWe are seeking an experienced Digital Content Manager to join our team at Frasers Group. This role will be responsible for creating and executing digital learning initiatives that empower our employees with the skills and knowledge they need to excel in their roles.Key Responsibilities:Design and develop engaging digital...