Customer Experience Manager

4 weeks ago


Paisley, Renfrewshire, United Kingdom Premier Inn Full time
About the Opportunity

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences to join our team as a Duty Manager at Premier Inn Glasgow Airport.

As a Duty Manager, you will be responsible for managing a high-performing team, ensuring the smooth running of the hotel, and creating an exceptional guest experience.

You will use your excellent communication and organisational skills to manage everything from health & safety standards to staff development and customer satisfaction.

In return, you will receive a competitive salary of up to £12.59 per hour, plus a range of benefits including a Whitbread Benefits Card, pension and saving schemes, and discounts on shops, travel, and more.

Requirements:

  • Leadership experience, particularly in retail
  • Excellent communication and organisational skills
  • Ability to manage a high-performing team
  • Knowledge of health & safety standards and staff development

Benefits:

  • Permanent, full-time contract with guaranteed hours
  • Whitbread Benefits Card offering discounts on hotels, restaurants, and more
  • Pension and saving schemes to help you save for the future
  • Discounts on shops, travel, and other services


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