Customer Service Engineer

6 days ago


Paisley, Renfrewshire, United Kingdom CHART COOLER SVC CO INC Full time
About the Job

CHART COOLER SVC CO INC is a leading global manufacturer of highly engineered equipment, serving multiple applications in the clean energy and industrial gas markets. We are seeking a Customer Service Engineer to join our team, responsible for providing technical support and services to our customers.

Job Description:
  • Deliver exceptional customer service and support, responding to customer inquiries and resolving technical issues in a timely manner.
  • Collaborate with cross-functional teams to ensure smooth project execution and field service support, meeting customer expectations and deadlines.
  • Report sales and margin performance to management, highlighting opportunities and risks associated with periodic targets.
Requirements:
  • Bachelor's degree in a relevant field or equivalent experience.
  • Strong technical knowledge and understanding of engineering principles.
  • Excellent communication and problem-solving skills, with experience in a customer-facing role.
  • Able to work independently and collaboratively as part of a team.
Salary and Benefits:
  • A competitive salary of $80,000 - $100,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development within a dynamic and innovative company.


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