Customer Support Specialist

3 weeks ago


Paisley, Renfrewshire, United Kingdom Chart Industries Full time
About the Role: As a Customer Support Specialist at Chart Industries, you will play a vital part in providing exceptional customer service across the lifecycle of aftermarket projects. Your primary responsibility will be to act as the central communication point between customers and internal departments, ensuring smooth project execution and field service support.

This role is perfect for someone with a strong technical background and excellent communication skills. You will work closely with various teams to maintain awareness of upcoming field service requirements and contribute to the development of procedures and policies required to support and grow the business.

We are looking for someone who is flexible, with a high level of computer literacy and good knowledge of MS Office applications. Experience working in relevant markets such as oil and gas services, refrigeration, etc., and technical and commercial experience managing high-value projects are also essential.

The ideal candidate will have a strong ability to communicate complex technical information to both technical and non-technical stakeholders, as well as negotiate and manage conflicts effectively.

We offer a competitive salary package including $80,000 per annum, generous holiday entitlement, and a range of employee benefits such as health insurance and retirement plan.

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