Support Specialist

2 weeks ago

Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals is seeking a Support Specialist to join our team in Paisley, United Kingdom. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.

Key Responsibilities:

  • Handle incoming calls, emails, and chat queries from customers.
  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and escalate when necessary.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.

As a Support Specialist, you will play a critical role in ensuring customer satisfaction and delivering exceptional service.


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