Charity Relationship Manager

3 weeks ago


Glasgow, Glasgow City, United Kingdom Carers Trust Full time

Job Summary:

We are seeking a skilled Charity Relationship Manager to join our team at Carers Trust. In this role, you will create and implement a comprehensive stewardship programme that showcases the impact of supporter giving and involvement.

About the Role:

This is an exceptional opportunity for a strategic leader to develop and manage a stewardship vision, overseeing the planning and implementation of supporter relations programmes for various audiences. You will work closely with donor leads to foster long-term relationships and maximize income retention and growth from individuals, trusts, and corporate donors.

Key Responsibilities:

  • Design and implement stewardship plans to engage supporters and illustrate the impact of their giving
  • Foster long-term relationships with donors through exceptional communication and relationship management
  • Develop and oversee the implementation of supporter relations programmes for each audience
  • Collaborate with donor leads to ensure compliance with regulations and full documentation of communications and relationship milestones

Requirements:

  • Proven experience in donor stewardship, relationship management, or customer experience in the charity sector
  • Strong communication and interpersonal skills, with the ability to build relationships at all levels
  • Strategic thinking capacity, with experience designing and implementing stewardship plans
  • Proficiency in using CRM systems for donor management and reporting

Salary: £45,000 - £55,000 per annum (dependent on experience)

Location: UK-based (with occasional out-of-hours events and meetings)



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