Transport Operations Manager

1 day ago


Bristol, Bristol, United Kingdom Wincanton Trans European Limited Full time
Job Description

About the Role:

We are seeking a highly skilled and experienced Transport Operations Manager to join our team at Wincanton Trans European Limited. As a key member of our operations team, you will be responsible for leading and managing our transport operations to ensure seamless and efficient delivery of goods to our customers.

Key Responsibilities:

  1. Leadership and Management: Provide strategic leadership and direction to the transport team, fostering a culture of accountability, collaboration, and continuous improvement. Set clear expectations, goals, and performance standards for team members and hold them accountable for achieving results.
  2. Transport Operations Management: Manage the company's fleet of vehicles, including maintenance, repair, and inspection schedules. Coordinate with maintenance providers and suppliers to ensure that vehicles are serviced, repaired, and maintained in accordance with manufacturer specifications and regulatory requirements.
  3. Customer Service: Ensure that customer service standards are met or exceeded by the transport team. Handle customer queries, complaints, and escalations in a timely and professional manner, demonstrating a customer-centric approach and a commitment to resolving issues to the customer's satisfaction.
  4. Compliance and Safety: Ensure compliance with all relevant laws, regulations, and industry standards governing transport operations, including driver hours and vehicle safety inspections. Implement safety policies, procedures, and training programs to promote a safe work environment and prevent accidents and injuries.
  5. Performance Monitoring and Analysis: Monitor and analyze key performance indicators (KPIs) and metrics related to transport operations, such as OTIF, fuel efficiency, and driver performance. Prepare reports, dashboards, and presentations for senior management, providing insights, trends, and recommendations for improving transport performance and efficiency.
  6. Risk Management: Identify potential risks, hazards, and vulnerabilities in operational processes and implement risk mitigation strategies and contingency plans. Proactively address safety concerns, compliance issues, and other operational risks to minimize disruptions and ensure business continuity.
  7. Operational Issues Resolution: Resolve operational issues, challenges, and conflicts in a timely and effective manner. Analyze data, gather input from team members, and make informed decisions to address issues and drive continuous improvement.
  8. Performance Management: Set performance expectations and standards for the team and hold team members accountable for meeting goals and targets. Conduct performance evaluations, provide constructive feedback, and address performance issues or concerns promptly and professionally.
  9. Communication and Collaboration: Foster open communication and collaboration within the team and across departments. Coordinate with cross-functional teams, such as planning, customer service, warehousing, and finance, to ensure alignment of goals and objectives and facilitate smooth operations.
  10. Adaptability and Flexibility: Demonstrate adaptability and flexibility in responding to changing priorities, operational conditions, and customer requirements, and to work effectively in a fast-paced and dynamic environment with shifting demands and deadlines.

Requirements:

  1. Proven Experience: Proven experience in transport management, with a track record of successfully leading teams and driving operational excellence.
  2. Leadership and Management Skills: Strong leadership and management skills, with the ability to motivate, inspire, and develop teams to achieve goals and deliver results.
  3. Organizational and Analytical Skills: Excellent organizational, analytical, and problem-solving abilities, with a focus on continuous improvement and innovation.
  4. Communication and Interpersonal Skills: Effective communication and interpersonal skills, with the ability to collaborate and build relationships with diverse stakeholders.
  5. Industry Knowledge: Knowledge of industry best practices, regulatory requirements, and quality management systems relevant to operations management.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced transport professional looking for a new challenge, please submit your application.



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