Patient Service Coordinator
4 weeks ago
Job Summary
Unlock Your Potential
We are seeking a highly skilled and detail-oriented Patient Receptionist to join our team at our Plymouth hospital. As a key member of our Administration department, you will be responsible for providing exceptional patient care and ensuring the smooth operational function of the hospital.
Key Responsibilities
- Meet and greet patients and visitors at reception, ensuring they have the necessary paperwork and ID.
- Book patients in, inform them of any information they require, and make them comfortable while informing the relevant staff of their arrival.
- Answer calls from patients, GP surgeries, and other hospital departments on all aspects relating to booking appointments, admissions, and patient referrals.
- Record patient attendance and any failures to attend following the Did Not Attend (DNA) administration process.
- Manage the car parking pass allocation register and process incoming and outgoing mail.
About Us
At Practice Plus Group, we are committed to providing a high standard of safe and effective patient care. We are looking for a dedicated and motivated individual who shares our values and is passionate about delivering exceptional patient service.
Requirements
- Strong administration experience with good communication skills.
- Ability to thrive in a fast-paced and challenging environment.
- Excellent organizational and time management skills.
- Ability to work effectively as part of a team.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and dedicated individual who is passionate about delivering exceptional patient service, we would love to hear from you.
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