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Patient Services Assistant

4 weeks ago

Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

About the Role

We are seeking a skilled and dedicated individual to join our team as a Patient Services Assistant - Evening Housekeeper. This role is responsible for maintaining a hygienic and clean environment for patients, staff, and visitors.

Main Responsibilities

Work with the Ward Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff, and visitors.

Ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.

Person Specification

Essential

  • Demonstrable Customer Care Experience

Desirable

  • Previous demonstrable healthcare experience
  • Previous demonstrable experience of cleaning

Qualifications

Essential

  • Proven GCSE's in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or equivalent demonstrable experience
  • Willing to undertake training relevant to the position

Desirable

  • Proven basic Health & Safety awareness

Aptitude & Abilities

Essential

  • Excellent interpersonal and communication skills
  • Ability to prioritise effectively and manage deadlines