Customer Service Liaison

3 days ago


Dover, Kent, United Kingdom ViziRecruiter,LLC. Full time
Front Desk Supervisor Position

We're looking for an experienced Front Desk Supervisor to lead our team at ViziRecruiter, LLC. As a key member of our hospitality team, you'll be responsible for ensuring seamless customer experiences and upholding our high standards of service.

In this role, you'll oversee daily Front Desk operations, manage staff performance, and provide exceptional customer service. You'll also collaborate with other departments to achieve our business objectives.

Key Responsibilities:
  1. Lead Front Desk operations, including agent supervision, telecommunications management, and bell staff coordination.
  2. Develop and implement strategies to improve customer satisfaction and loyalty.
  3. Maintain accurate records, handle discrepancies, and monitor cash handling procedures.
  4. Collaborate with Housekeeping and Casino Marketing to optimize guest check-in processes and maximize occupancy.
  5. Address customer complaints and concerns promptly and professionally.
Compensation Package:
  • Hourly rate: $16.00.
  • Benefits include day one medical, dental, and vision coverage, plus an Uber benefit for convenient transportation.
  • Take advantage of recognition programs offering cash rewards, gift cards, and more.
  • Pursue your education with tuition reimbursement opportunities and discounts from top universities.

Estimated Annual Salary: $33,280 - $43,680 based on 40 hours/week.



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