Customer Service Specialist
2 weeks ago
About the Role:
We are currently seeking a Customer Service Specialist - Print Management to join our team at Harrison Scott Associates. As a key member of the sales department, you will provide support and back-up for your designated account team, ensuring all customers receive a consistently superior level of customer service.
You will be responsible for managing a portfolio of customer accounts, working closely with the Account Manager to develop a thorough understanding of customers' needs. Key responsibilities will include responding to customer and supplier queries, monitoring and progressing chase orders, and maintaining accurate records.
A minimum of 3 years of working experience in the print industry is required for this position, with experience of Direct Mail being highly desirable.
The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience.
Benefits:
- Bonus scheme
- Pension scheme
- Generous holiday allowance
- Ongoing training and development opportunities
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