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Customer Liaison Officer

1 month ago

Arbroath, United Kingdom Sureserve Group Full time
About the Role

We are seeking a skilled and experienced Customer Liaison Officer to join our team. In this role, you will be responsible for building and maintaining strong relationships with customers, sub-contractors, and client representatives.

Key Responsibilities
  • Liaise closely with customers to discuss their specific circumstances and create household profiles.
  • Keep all lines of communication open between all parties.
  • Maintain up-to-date written records and reports on project progress.
Requirements
  • Able to communicate effectively, orally and in writing.
  • Exceptional customer service skills with an empathetic and understanding manner.
  • The ability to build and maintain strong relationships.
What We Offer

We offer a competitive salary of £25,000 per annum, plus benefits including a pension scheme, life assurance, and 32 days annual leave.