Night Support Assistant
4 weeks ago
This role is based at a hostel in Bristol, providing emergency accommodation for customers aged 18+ who are experiencing homelessness, as part of Bristol City Council's homelessness provision.
As a Night Support Assistant, you will work collaboratively as part of a committed team to deliver an outstanding service during the night. You will assist the support team in putting customers first and empowering them to achieve their goals and aspirations.
Key responsibilities include:
- Supporting vulnerable adults at risk of homelessness
- Working collaboratively with the support team to deliver an outstanding service
- Assisting customers with complex needs, including substance misuse, addiction, homelessness, trauma, and behavioural, physical, and mental health needs
We are looking for someone with:
- An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs
- Experience of working in a team and communicating positively with other people
- Ability to organise tasks and plan accordingly whilst dealing with people
- Basic administrative and IT skills to maintain records
Why work with us?
At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Benefits include:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
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