Night Support Worker

4 weeks ago


Bristol, Bristol, United Kingdom St Mungo's Full time

St Mungo's is seeking a Night Support Worker to join our Bristol Out of Hours Service (BOOHSI). As a Night Support Worker, you will work in pairs with another worker, visiting up to 5 different accommodation services at night. Your role will involve providing vital support and assistance to clients, developing a good knowledge of relevant protocols and safety precautions, and carrying out relevant building and welfare checks.

Key responsibilities include:

  • Providing support and assistance to clients at night, being available to listen and deal with people's individual needs as they arise.
  • Developing a good knowledge of relevant protocols and safety precautions so that you can appropriately deal with emergency situations that arise during your shift.
  • Carrying out relevant building and welfare checks, monitoring issues like noise in the locality and within the building and carrying out relevant administrative tasks and incident reporting.

We are looking for someone who has the ability to empower individuals to make positive changes through active listening, understanding, and a client-centred approach. You should have good communication skills, the ability to handle situations assertively and creatively, and some experience of dealing directly with the public and/or clients or customers in a busy service environment.

A full UK or equivalent driving license and access to a vehicle is essential for this post.

We are committed to creating a diverse and inclusive workplace and strongly encourage applications from all under-represented groups.


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