Night Support Worker
3 weeks ago
Job Summary
We are seeking a skilled Night Support Worker to join our team at St Mungo's. As a Night Support Worker, you will work in pairs with another support worker, visiting up to 5 different accommodation services at night. Your primary responsibility will be to provide vital support and assistance to clients at night, be available to listen and deal with people's individual needs as they arise.
Key Responsibilities
- Provide trauma informed support to clients at night, including listening to their needs and dealing with emergency situations.
- Develop a good knowledge of relevant protocols and safety precautions to ensure the well-being of clients and staff.
- Carry out relevant building and welfare checks, monitoring issues like noise in the locality and within the building.
- Perform administrative tasks and incident reporting as required.
- Work on the rotating night shift rota, with typical shifts from 7pm – 1am, 4 nights on and 3 nights off.
About You
To be successful in this role, you will need to have good communication skills, the ability to handle situations assertively and creatively, and some experience of dealing directly with the public and/or clients or customers in a busy service environment. You will also need to be reliable, awake and alert during your shift, and be able to stay calm and use your initiative in the event of an emergency.
Requirements
- A full UK or equivalent driving license and access to a vehicle is essential for this post.
- Ability to work lone at times, when required by the service.
How to Apply
To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.
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