Customer Service Representative

4 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom Dee Set Full time
Job Description

Our Supply Chain team is dedicated to minimizing inventory levels, maximizing client service, and delivering exceptional customer experiences. As a key member of this team, you will play a crucial role in ensuring inventory and service levels are effectively balanced through accurate forecasting and data-driven decision making.

You will work closely with suppliers and brands to negotiate requirements and collaborative forecasts, leveraging your analytical skills to interpret data and drive actions that stabilize stock supply. Your ability to accurately forecast customer demand and translate it into actionable insights will be essential in driving business growth and improving service levels.

Key Responsibilities:

  • Collaborate with suppliers and brands to negotiate requirements and forecasts
  • Develop and maintain accurate forecasting models to drive business growth
  • Work with the Warehouse operations team to ensure effective inventory management and stock supply
  • Provide data-driven insights to inform business decisions and drive improvement

Requirements:

  • Intermediate to advanced Microsoft Excel skills
  • Previous experience working within a supply chain team
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

About Us:

Dee Set is a leading provider of supply chain solutions, dedicated to delivering exceptional customer experiences and driving business growth. We are committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Customer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...

  • Customer Service Representative

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Customer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...

  • Customer Service Representative

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Customer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Customer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous...

  • Customer Service Representative

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for dedicated professionals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer...

  • Customer Service Representative

    7 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom SSP Group Full time

    Be a part of our dynamic team at SSP Group!We are seeking a talented Customer Service Representative to join our team at Millie's Cookies, Hanley Station.Key Responsibilities:Engage with customers and provide an outstanding customer experience.Ensure a clean, safe and welcoming environment.Collaborate with team members to ensure smooth and efficient...

  • Customer Service Representative

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a Contact Centre Advisor, you will be responsible for providing exceptional customer service, booking customers in for services and MOTs, and suggesting suitable aftercare products or services.Key responsibilities...

  • Customer Service Representative

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full time

    Contact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key responsibilities include:Handling inbound and outbound calls to book customers in for...

  • Customer Service Representative

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with the store team to ensure that customers receive a great shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Customer Service Representative

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our Audley Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. You will work closely with colleagues to...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full time

    Job OpportunityLocation: Stoke-on-TrentSalary: £25,267.00Full-timeWe're seeking a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full time

    Job OpportunityLocation: Stoke-on-TrentSalary: £25,267.00Full-timeWe're seeking a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...

  • Spanish Customer Service Representative

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...

  • Spanish Customer Service Representative

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...

  • Spanish Customer Service Representative

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...

  • Spanish Customer Service Representative

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...

  • Spanish Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team at BET365. As a Responsible Gambling Support Specialist, you will play a critical role in ensuring our customers receive the best possible service while adhering to our Responsible...

  • Spanish Customer Service Representative

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team at BET365. As a Responsible Gambling Support Specialist, you will play a critical role in ensuring our customers receive the best possible service while adhering to our Responsible...

  • Customer Service Representative

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job Title: Spanish Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Spanish Customer Service Representative. As a key member of our support team, you will play a vital role in providing exceptional service to our customers in the Spanish language.About the Role:This is a full-time position working any...