Office Support Coordinator
5 days ago
Position: Office Support Coordinator
Location: Shared Service Centre
Hours: Full-time, Monday to Friday
Salary: Competitive, based on experience
Contract Type: Permanent
Are you driven, dedicated, and enthusiastic? Do you possess exceptional communication abilities and a knack for engaging with individuals in a respectful yet professional manner?
Join our administration support team at the British Red Cross, where you will play a vital role in delivering efficient and proactive administrative and mailroom services. We are excited to offer you the opportunity to become an integral part of our team as an Office Support Coordinator. Your contributions will be essential to the success of our operations.
A typical day as an Office Support Coordinator includes:
- Receiving, sorting, and documenting all incoming correspondence in accordance with organizational policies, ensuring priority items are addressed promptly.
- Managing outgoing mail, ensuring it is properly processed and ready for collection by postal services.
- Handling reception duties, including managing supplies, deliveries, and welcoming visitors.
- Assisting in the organization and allocation of meeting spaces, ensuring they are set up appropriately.
- Reporting any facility-related issues promptly and performing assigned facility tasks.
- Overseeing the complete lifecycle of ID cards, including reporting, printing, and secure disposal.
- Providing data processing support as needed to assist Shared Services teams.
- Coordinating the ordering and distribution of office supplies.
To excel as an Office Support Coordinator, you should possess the following skills and experience:
- A positive and enthusiastic approach to customer service.
- Proficiency in telephone systems, specialized IT/data systems, and Microsoft Office applications, particularly Word and Excel.
- Experience in general administrative tasks, including mail handling, telephone communication, and client interactions.
- Strong interpersonal and communication skills.
- Ability to address inquiries with professionalism, sensitivity, and confidentiality.
- Attention to detail and accuracy in document verification.
- Educational qualifications at standard grade level or equivalent.
- Strong organizational and administrative capabilities.
- Demonstrated customer service excellence.
- Knowledge of office management practices, including mail processing and distribution.
In return for your commitment and expertise, you will receive:
- Annual Leave: Generous days off, including public holidays, with the option to purchase additional leave.
- Pension Scheme: Up to % contributory pension plan.
- Flexible Working: We strive to accommodate your preferred working style.
- Learning & Development: Access to a wide range of career opportunities and comprehensive training programs.
- Employee Discounts: Access to exclusive discounts and benefits.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will have the option to apply under this scheme.
At the British Red Cross, we value diversity and are committed to creating an inclusive environment for all staff and volunteers. We are dedicated to ensuring that our teams can express their authentic selves at work without fear of discrimination.
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