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Administrative Support Officer
2 months ago
We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at the British Red Cross. As an Administrative Assistant, you will play a crucial role in providing administrative support to our organization.
Key Responsibilities- Receive, open, distribute, and record all incoming mail, ensuring priority mail is handled efficiently.
- Ensure all outgoing mail is franked, bagged, and available for collection by Royal Mail and other carriers each day.
- Undertake reception duties, including dealing with supplies, deliveries, and visitors.
- Assist in the management and allocation of meeting rooms, ensuring they are set up and ready for use.
- Report and address any facilities issues promptly and undertake any facilities duties assigned.
- Manage the full lifecycle of ID cards, including reporting, printing, packaging, and disposal.
- Provide data processing services as required by teams in Shared Services to provide cover.
- Collate, order, and distribute stationery as needed.
- A positive, passionate, and enthusiastic approach to customer service.
- Confidence in using telephone systems, bespoke company IT/data systems, Microsoft packages, and Outlook.
- General administrative duties, including incoming and outgoing mail, answering the telephone, scanning, filing, meeting, and greeting clients.
- Excellent interpersonal and communication skills.
- Ability to deal with queries in a diplomatic, professional, sensitive, and confidential manner.
- Ability to work accurately with great attention to detail when checking documentation.
- Educated to standard grade level or equivalent.
- Well-organized with sound administrative skills.
- Excellent customer service skills.
- Demonstrate a knowledge base in office organizational skills, post opening, and distribution.
- Holidays: days annual leave (including bank holidays) + option to buy extra days.
- Pension scheme: Up to % contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
