Service Administration Manager

2 days ago


Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full time

**Job Title:** Service Administration Manager

Location: Glasgow, UK

Salary: £29,000 per annum

Hours: 40 hours per week

PDA Search and Selection Ltd, a leading provider of innovative construction and engineering solutions, is seeking a reliable Service Administration Manager to join their team.

The successful candidate will have at least 2 years' experience operating at a similar level in a comparable field and should be able to clearly demonstrate techniques used to manage a large and diverse team to deliver set outputs and achieve pre-determined targets.

Key responsibilities include ensuring the continued operation of service desk teams in line with agreed service levels, managing team leaders and support staff within all service contracts, and working alongside operational management teams.

Required skills and qualifications include:

  • At least 2 years of experience in management and administration
  • Invoicing experience mandatory
  • Proven experience as a service desk manager
  • Outstanding communication and interpersonal abilities
  • Excellent organisational skills
  • Excellent knowledge of MS Office and office management software

This is an exciting opportunity for a motivated individual to join a dynamic team and contribute to the company's growth and success.



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