Customer Service Director
5 days ago
We are seeking a highly skilled and experienced Customer Service Manager to join our team at Appointments Personnel. As a key member of our operations team, you will be responsible for leading and inspiring our Customer Service and Order Processing teams to deliver exceptional customer experiences.
Key Responsibilities- Lead and motivate teams to achieve high levels of customer satisfaction and service delivery.
- Oversee and streamline enquiry handling processes to ensure swift and professional responses.
- Act as a key link between departments, driving effective communication and problem-solving.
- Manage escalated customer issues with empathy and efficiency.
- Continuously improve processes by monitoring performance and implementing changes.
- Coordinate engineer schedules to meet customer needs promptly.
- At least 5 years of experience in customer service and team management.
- A natural leader with excellent communication and problem-solving skills.
- Proficiency in customer service software and CRM systems.
- The ability to thrive in a fast-paced environment and juggle multiple tasks.
Appointments Personnel is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.
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Customer Service Director
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Chase Taylor Recruitment Ltd Full timeJob DescriptionChase Taylor Recruitment Ltd is seeking an experienced Customer Service Manager to join their team. The ideal candidate will have a proven track record of delivering exceptional customer service in a manufacturing environment.Key Responsibilities:Organize and manage repair and remediation services for windows and doors.Identify and address...
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Financial Services Director
12 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Anderson Wright Consulting Full timeJob Title: Accountancy Client Services DirectorAbout Us: Anderson Wright Consulting is a leading provider of financial services solutions.Job Summary: We are seeking an experienced Client Services Director to join our team.Key Responsibilities:Lead the development and implementation of client services strategies.Manage a team of client services...
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Financial Services Director
11 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Anderson Wright Consulting Full timeJob Title: Accountancy Client Services DirectorAbout Us: Anderson Wright Consulting is a leading provider of financial services solutions.Job Summary: We are seeking an experienced Client Services Director to join our team.Key Responsibilities:Lead the development and implementation of client services strategies.Manage a team of client services...
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Customer Service Representative
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Anderson Wright Consulting Ltd Full timeCustomer Service Advisor Role at Anderson Wright Consulting LtdAnderson Wright Consulting Ltd is a leading independent company that works on a national basis, offering a market-leading customer service experience. Great customer service is at the heart of the business, and we're looking for a talented Customer Service Advisor to join our team.About the...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
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International Sales Director
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom KPI Recruiting Ltd Full timeJob Title: International Sales DirectorJob Summary:KPI Recruiting Ltd is seeking an experienced International Sales Director to drive profitable growth across a portfolio of strategic accounts. As a key member of our sales team, you will be responsible for developing and implementing growth strategies for designated accounts and markets.Main...
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International Sales Director
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom KPI Recruiting Ltd Full timeJob Title: International Sales DirectorJob Summary:KPI Recruiting Ltd is seeking an experienced International Sales Director to drive profitable growth across a portfolio of strategic accounts. As a key member of our sales team, you will be responsible for developing and implementing growth strategies for designated accounts and markets.Main...
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Customer Service Representatives
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Meridian Business Support Limited Full timeWe are seeking experienced Customer Service Representatives to join our client's customer contact team at Meridian Business Support Limited. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients' customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Customer Service Representative
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at bet365. As a Spanish Language Support Specialist, you will play a critical role in providing exceptional customer service to our Spanish-speaking customers.Main ResponsibilitiesProvide support to customers who demonstrate signs of...
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Customer Service Representative
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at bet365. As a Spanish Language Support Specialist, you will play a critical role in providing exceptional customer service to our Spanish-speaking customers.Main ResponsibilitiesProvide support to customers who demonstrate signs of...
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Customer Service Representative
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.Key ResponsibilitiesCustomer...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom LIDL Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.Key ResponsibilitiesCustomer...
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Customer Service Representative
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Advisor
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Niyaa People Ltd Full timeWe are currently looking for a Customer Service Advisor to join an established housing association on a permanent basis, working a hybrid model. You will be assisting in providing excellent customer service to both internal and external customers, dealing with enquiries and additional duties. Customer Service Advisor Hybrid Monday to Friday - 37hr a week...
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Customer Service Representative
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pertemps TM Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor/Complaints Advisor. As the first point of contact for our customers, you will be responsible for resolving queries and complaints in a professional and timely manner.Key ResponsibilitiesAnswer a high volume of inbound calls from...
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Customer Service Representative
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Pertemps TM Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor/Complaints Advisor. As the first point of contact for our customers, you will be responsible for resolving queries and complaints in a professional and timely manner.Key ResponsibilitiesAnswer a high volume of inbound calls from...
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Customer Service Representative
10 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brook Street NMR Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor at Brook Street NMR. As a key member of our Single Justice Service Line, you will be responsible for providing exceptional customer service to users requiring updates or signposting regarding their court cases.Key Responsibilities:Provide an...
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Customer Service Representative
8 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brook Street NMR Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Advisor at Brook Street NMR. As a key member of our Single Justice Service Line, you will be responsible for providing exceptional customer service to users requiring updates or signposting regarding their court cases.Key Responsibilities:Provide an...
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Customer Service Associate
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Asda Express Full timeCustomer Service Associate - Stoke-on-Trent, StaffordshirePosition: Customer Service Associate – Night ShiftsLocation: Stoke-on-Trent, ST4 3NDWork Hours: Part-Time Opportunities AvailableCompensation: £12.54 per hourIncentive Program: Quarterly Bonus SchemeCompany: Asda ExpressWe are offering a Customer Service role covering Night Shifts from 22:00 to...