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Customer Service Representative

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom LIDL Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our business.

Key Responsibilities
  • Customer Service: Provide excellent customer service by responding to customer inquiries, resolving issues, and making product recommendations.
  • Store Maintenance: Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Merchandising: Ensure that merchandise is properly displayed and priced, and that the store is visually appealing to customers.
  • Teamwork: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Flexibility: Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
What We Offer
  • Competitive Pay: Competitive hourly pay rate based on equal opportunity and pay structures.
  • Benefits: Generous benefits package designed to support your well-being and life outside of work.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.