HR Systems Maintenance Manager

1 week ago


London, Greater London, United Kingdom Morgan Law Full time
Job Description

Morgan Law is seeking an experienced iTrent Systems Lead to join our team. The successful candidate will have extensive experience of iTrent, with the ability to rectify system issues.

Responsibilities include:

  • Managing the HR system supplier, upgrades, building new elements, software and performance testing, audit compliance, and management of system permissions and HR system access across the organisation.
  • Establishing clear procedures, processes, and workflows for all system operational activities.
  • Developing procedures to identify data anomalies or poor system user practice and advising and guiding on appropriate corrective action as deemed necessary.
  • Ensuring organisational structures and posts are accurately maintained within the HR systems to allow for efficient management reporting and financial budgeting/forecasting.
  • Managing integrations to support routine processes like annual pay and bonus reviews, and annual benefit enrolment employee selections.
  • Managing the contract, renewal, and negotiations with external HR system provider (i.e., MHR).
  • Managing the relationship with the HR system supplier, ensuring performance is measured against agreed service levels and contracts, and invoices are paid on time.
  • Creating and maintaining detailed process manuals for HR systems to prevent single points of failure and facilitate upskilling within the team or business.

Salary: £60,000 - £80,000 per annum, depending on experience.


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