Hotel Floor Manager
5 days ago
As a Team Leader/Floor Manager at The River Lee, you will be responsible for leading a team of hospitality professionals in our Breakfast and Events department. Your passion for delivering exceptional customer service and your ability to motivate and inspire your team will be key to our success.
Key Responsibilities:
- Lead a team of hospitality professionals to deliver exceptional customer service
- Ensure the highest standards are maintained in our outlets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless service delivery
- Identify and address any issues or concerns that may impact customer satisfaction
Requirements:
- Experience as a team leader or supervisor in a food business
- Ability to motivate and inspire a team to deliver exceptional customer service
- Strong communication and interpersonal skills
- Ability to work a mix of shifts throughout the week
- Passion for hospitality and a commitment to delivering exceptional customer service
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Discounted hotel rooms and dining
- A refer-a-friend bonus scheme
About The Doyle Collection:
The Doyle Collection is a family-owned group of luxury hotels located in Ireland, the UK, and the USA. We are committed to delivering exceptional customer service and creating a warm and welcoming environment for our guests. Our hotels are known for their unique character and charm, and we are proud to be part of a culture of continuous improvement and innovation.
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