Hotel Operations Manager

5 days ago


United Kingdom The Spencer Hotel Full time £75,000
Hotel Manager Job Description

The Spencer Hotel, part of the MHL Hotel Collection, is seeking an experienced Hotel Manager to lead the day-to-day operations of this 209-bedroom hotel.

Key Responsibilities:
  • Lead the day-to-day operations of the hotel, including financial management, revenue management, sales and marketing, and strategic HR needs.
  • Directly lead the head of departments and ensure that all staff are consistently motivated and engaged to deliver excellence in service.
  • Develop and implement strategies to improve customer care and satisfaction.
  • Support the profitability and cost management of the hotel.
  • Ensure the hotel meets all statutory and internal/external operations audit compliance needs.
Requirements:
  • 2 years of experience as Deputy or Operations Manager in a large hotel.
  • Standards-driven and able to motivate and lead staff.
  • Proven ability to develop talented employees and build relationships with all levels of the business.
  • Strong communicator and comfortable contributing to the overall hotel strategy.
  • Ability to read and analyze a Profit & Loss report.
Benefits:
  • Bonus
  • Pension
  • Health Care
  • Gym
  • Parking


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