Marketing Services Leader

2 days ago


Enderby, Leicestershire, United Kingdom Austin Fraser Full time

Are you a seasoned marketing professional looking to take on a leadership role? We are seeking an experienced Marketing Services Leader to join our team at Mercia, part of Wilmington plc.

Salary: £33,000 per annum + Excellent Benefits. Estimated Salary Range: £40,000 - £60,000 per annum based on location and experience.

We offer a range of benefits including Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers, and Access to Wellbeing Resources.

About the Role:

Job Description

As a Marketing Services Leader, you will be responsible for leading and developing our Marketing Services team, ensuring we exceed client expectations and satisfaction. You will oversee the revenue retention and client renewal activity for all marketing services products, providing financial monthly reporting and discussing outcomes with the Client Success & Operations Director.

You will support employees, mentor the team, and provide advice to resolve issues. Building relationships with peers across Mercia, you will determine services and ensure achievement of Key Performance Indicators (KPIs/SLAs) and team objectives. You will also champion the launch and training of new systems and operational processes required for the Marketing Services team as part of Digital Transformation.

The ideal candidate will have excellent leadership and communication skills, with the ability to balance multiple priorities while managing the team and ensuring high-quality service delivery to clients.

About Us:

Mercia, part of Wilmington plc, provides expert-led, professional training solutions across multiple industries. With a commitment to integrity, inclusivity, and professional development, we're dedicated to helping individuals and businesses achieve their highest potential.



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