ServiceNow Architect

We're a forward-thinking company that prides itself on creating innovative systems and solutions. Our Computer Services team is at the heart of our operations, providing support to colleagues across the business.

As a key member of our team, you'll work closely with our ServiceNow Team Leader and Technical Specialist to deliver new functionality across the Core ServiceNOW platform.

This hybrid role offers a unique blend of office and remote work, with an average of 2-3 days in the office per week. We offer relocation support to help you join our team.

• Scope, implement, and test projects, ensuring seamless communication and documentation.
• Provide technical guidance to junior members of the ServiceNow Development team.
• Demonstrate expertise in developing the ServiceNow platform.
• Hands-on implementation experience in areas such as ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent, and NLU.

• Familiarity with platform best practices, table structures, security rules (ACLs), and client-server scripting (including script includes).
• Knowledge of JavaScript, ServiceNow Glide classes, AJAX, and XML.
• Experience in Service Portal development (HTML, CSS, AngularJS, Bootstrap).
• System integration skills using inbound and outbound web services (REST, SOAP).

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.

• Performance-based bonus scheme.
• Sharesave scheme.
• Access to excellent discounts at partner brands and local shops.
• Free on-site parking.
• Digital GP services and wellbeing initiatives.