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Customer Service Representative

2 months ago

Launceston, Cornwall, United Kingdom Lidl Full time
{"title": "Customer Service Representative", "content": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including restocking shelves, facing products, and ensuring a positive shopping experience for customers
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals, including participating in visual merchandising and promotional activities
  • Process customer transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Basic math skills and accuracy with handling cash and credit card transactions
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer
  • Competitive hourly pay rate, with opportunities for advancement and professional growth
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
  • A fun and dynamic work environment, with opportunities to work with a diverse and talented team
", "lang_code": "en-US"}