Customer Service Associate

3 weeks ago


Launceston, Cornwall, United Kingdom ENGINEERINGUK Full time

Serving our customers, communities, and planet a little better every day requires a dedicated team of professionals. At ENGINEERINGUK, we are seeking a skilled Customer Delivery Driver to join our team in Launceston Superstore.


About the role




  • Delivering exceptional customer service by ensuring timely and efficient delivery of products to customers' homes.


  • Maintaining a clean and organized van and trays, as well as a tidy back yard, to ensure a positive customer experience.


  • Loading the van as required and checking for roadworthiness to guarantee safe transportation of products.


  • Taking care of products as if they were one's own, including handling and storing them with care.


  • Communicating effectively with the store and centre if running late or encountering any issues during delivery.


  • Possessing a valid UK, EU, or EEA driving license with at least 12 months of experience and no more than 3 penalty points.


What's in it for you




  • Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.


  • Flexibility to request working arrangements from the first day.


  • Discounts and benefits through Colleague Clubcard, including 10% off and 15% at pay day weekends, saving up to £2,000 a year.


  • Access to free wellbeing services and resources to support mental, physical, and emotional well-being.


  • Life cover of five times one's pay and an award-winning pension with matching contributions up to 7.5%.


  • Uniform provided and policies to support colleagues through life's moments, big and small.


  • Access to colleague networks, providing a space for colleagues to connect from diverse backgrounds.


About us


At ENGINEERINGUK, our vision is to become every customer's favourite way to shop, at home or on the move. Serving our customers, communities, and planet a little better every day means acting responsibly and sustainably for all stakeholders, communities, and the planet.


We welcome colleagues from all backgrounds and perspectives, offering flexible working arrangements and a supportive environment where everyone can thrive.



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