Customer Service Representative

1 month ago


Launceston, Cornwall, United Kingdom Tesco Full time
About the Role

At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative, you'll play a vital role in helping us achieve this vision.

Key Responsibilities

Provide exceptional customer service, ensuring that every shopper leaves the store with a positive experience.
Be knowledgeable about our products and services, making recommendations to customers and answering their queries.
Work collaboratively with the store team to maintain a clean and organized store environment.
Participate in seasonal, community, and charity events, contributing to a great inclusive atmosphere.
Be responsible for handling products with care, maintaining quality, and ensuring they reach customers in the best condition.
Be yourself, live our values, and make everyone feel welcome, always following our policies.

What We Offer

A competitive hourly rate, with opportunities for pay increases based on performance and experience.
A minimum of 16 guaranteed hours per week, with flexibility to work additional hours as needed.
Access to free wellbeing services, including resources to support your mind, body, and life.
Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
Benefits to suit you, choose what you use, from discounts and shares to cycle to work schemes.
Uniform provided and policies to support you for all of life's moments, big and small.
Access to our colleague networks, providing a space for colleagues to come together from a range of backgrounds.

About Us

Tesco is a responsible and sustainable business, committed to acting in the best interests of our customers, communities, and the planet. We're proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.

If you're passionate about delivering great service, building relationships with customers, and working collaboratively with a team, we'd love to hear from you. Apply now to become a part of our team and help us serve our customers, communities, and planet a little better every day.

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