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Deposit Manager

2 months ago

Bournemouth, Bournemouth, United Kingdom Austin & Wyatt Full time
About the Role

We are seeking a highly skilled and organized Deposit Manager to join our team at Austin & Wyatt. As a Deposit Manager, you will play a crucial role in providing exceptional customer service and ensuring a smooth deposit process for our clients.

Key Responsibilities
  • Liaise with landlords, tenants, and branch staff to ensure a seamless deposit process.
  • Administer Tenancy Deposit Scheme referrals and ensure all relevant payments are instructed promptly.
  • Draw up a schedule of costs based on the checkout report and mediate and negotiate between parties regarding the disposal of the deposit.
  • Ensure that all relevant documentation is accurate and up-to-date.
Requirements
  • Outstanding customer service skills and ability to work with diverse clients.
  • Solid administration skills and attention to detail.
  • Ability to work to deadlines and prioritize workload in a fast-paced environment.
  • Resilient and positive attitude with excellent communication skills.
  • IT literate with proficiency in MS Office and email systems.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A collaborative and supportive work environment.
About Austin & Wyatt

Austin & Wyatt is a leading provider of financial services and property solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.