Senior Wedding

About the Role:

As a Senior Wedding & Events Coordinator, you will be responsible for growing the events and accommodation business within the corporate, social, and wedding markets. You will be responsible for selling the venue through personal selling, proactive business development, presentations, and raising the reputation of the venue.

Key Responsibilities:

• To ensure all telephone, personal, and written enquires are dealt with promptly, in a friendly manner, and in line with Company Standard.
• Required to handle a variety of event enquiries ranging from professional meetings to private functions and weddings.
• Manage the upcoming business on the books and support the coordinator.
• A warm, personable nature, a can-do attitude, and an exceptional eye for detail.
• Be confident, enjoy client relationship building, and have clear planning and organisational skills.
• A passionate, driven, and focused individual on achieving optimum results with a proactive approach to your work.
• Excellent communication skills both written and spoken are an essential.
• Balancing multiple activities with demanding timescales is a challenge in an environment where the activity is often reactive and requires immediate attention.
• To attend and host Wedding Open Days/Evenings throughout the year and also to attend Wedding Fayres on behalf of the company.
• To deputies for the Event Sales Manager in their absence ensuring weekly sales records are recorder and distributed.
• Take an active role in ensuring wedding enquiries are converted, in understanding package allocations and scope to ad benefits to secure bookings.
• To manage the sales office in an efficient and timely manner ensuring function sheets are distributed and general office management.
• Ensure all events are confirmed with all relevant final details obtained, deposits processed, and relevant documentation sent to client and communicated to the rest of the hotel.
• To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of the hotel.
• You will be required to work flexible hours over 7 days to meet the demands of the business.
• Previous hotel experience is preferred together with knowledge of Opera & Thynk, although full training will be given to the right candidate.

What's in it for you:

At Harbour Hotels, we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group.
• Individual and bespoke career and progression pathways.
• Competitive salary across all roles.
• Unique on-the-job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group.
• Access to an exciting benefits and discount platform.
• Employee Assistance Program.
• Stylish boutique uniform specially designed for Harbour Hotels.
• Meals included whilst on duty.