Operations Executive for Hosted Buyers

3 days ago


London, Greater London, United Kingdom Northstar Travel Group Full time

Job Title: Operations Executive for Hosted Buyers

Job Description:

We are seeking an experienced operations executive to join our team at Northstar Travel Group. The successful candidate will be responsible for delivering the exhibition hosted buyer programmes across all events, working closely with the Head of Hosted Buyer Operations.

About the Role:

The operations executive will be responsible for hosting programme coordination, telesales and telemarketing, data management, and other responsibilities as directed by the Head of Hosted Buyer Operations. They will also be responsible for creating and running reports for the telesales team and collating cancellations and charges.

Key Responsibilities:

  • Hosted programme coordination – customer service
  • Telesales and Telemarketing
  • Data Management, acquisition, and retention
  • Collation of cancellations and charges

Requirements:

  • Experience in the operational delivery of hosted buyer/delegate programmes
  • Fluent English communication, both verbal and written
  • Attention to detail in all areas
  • Computer Literacy – with advanced knowledge of Microsoft Office

Estimated Salary: £38,000 - £48,000 per annum

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