Operational Event Manager

3 weeks ago


London, Greater London, United Kingdom Northstar Travel Group Full time

We are seeking a highly organized and detail-oriented Operational Event Manager to join our team at Northstar Travel Group. As an Operational Event Manager, you will be responsible for the smooth execution of hosted buyer/delegate programs across all events.

Job Overview

The successful candidate will work closely with the Head of Hosted Buyer Operations to implement and ensure the smooth running of event hosted attendee programs. This includes regular communication with hosted buyers on the telephone and via email, ownership and management of hosted buyer inboxes, and full management of logistical requirements for hosted buyer travel and transfers.

Responsibilities
  • Hosted program coordination – customer service
  • Telesales and telemarketing
  • Data management, acquisition, and retention
Requirements
  • Experience in the operational delivery of hosted buyer/delegate programs
  • Fluent English communication, both verbal and written
  • Attention to detail in all areas
What We Offer

In this role, you can expect a competitive salary range of $60,000 - $80,000 per annum, depending on experience, strong benefits, and a dynamic and exciting culture. If you have excellent organizational skills, a passion for delivering exceptional customer service, and the ability to work under pressure, we would love to hear from you.



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