Executive Hosted Buyer Coordinator

3 days ago


London, Greater London, United Kingdom Northstar Travel Group Full time
Job Overview

We are seeking an experienced Executive Hosted Buyer Coordinator to join our team at Northstar Travel Group. This role will involve working closely with the Head of Hosted Buyer Operations to deliver the exhibition hosted buyer programmes in the UK.

Main Responsibilities

The successful candidate will be responsible for hosting and coordinating logistics for high-profile clients, providing exceptional customer service and managing day-to-day operations of hosted buyer programs.

  • Implement and ensure smooth running of event hosted attendee programmes.
  • Communicate regularly with hosted buyers on the telephone and via email.
  • Manage hosted buyer inboxes, delegating issues and queries to the rest of the team.
  • Coordinate logistical requirements for hosted buyer travel and transfers.
  • Provide regular updates to external travel providers and check bookings for accuracy.
Data Management and Reporting

The candidate will create and run reports for internal departments using hosted buyer information and appointment statistics, as well as collate cancellations and charges, and work with the Head of Hosted Buyer Operations to raise payment links and cancellation invoices.

Requirements

To succeed in this role, you will need:

  • Operational delivery of hosted buyer/delegate programmes.
  • Delivery of events and/or exhibitions.

You should also possess excellent communication skills, attention to detail, and computer literacy, including Microsoft Office.

Salary Information

We offer a competitive compensation package, which includes a salary range of £45,000 - £60,000 per annum, depending on experience.



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