IT Service Desk Support Specialist

3 weeks ago


Basingstoke, Hampshire, United Kingdom STERIS Canada Corporation Full time

We are seeking a skilled and motivated Technical Support Professional to join our IT Service Desk Team in Canada. As a key member of the team, you will be responsible for delivering exceptional customer service by processing, coordinating and managing service requests to resolve them efficiently and effectively.

Key Responsibilities:
  • Fulfill service requests in a timely and efficient manner, ensuring all requests are accurately logged, categorized, prioritized, and resolved.
  • Provide support for the Service Desk Team, assisting with incident resolution, particularly during periods of high demand.
  • Maintain detailed and accurate records of all service requests and incidents using our ITSM System.
Requirements:
  • A two-year degree in Information Technology or an equivalent vocational field is preferred.
  • ITIL Service Foundation certification is highly valued.
  • At least two years of hands-on experience in an IT technical support position.
  • Experience working, triaging, escalating, and managing tickets in a global support operation.

The salary for this role is estimated to be around $60,000 CAD per year, depending on qualifications and experience.


  • IT Support Specialist

    1 month ago


    Basingstoke, Hampshire, United Kingdom STERIS Canada Corporation Full time

    STERIS Canada Corporation is a leading global provider of products and services that support patient care with an emphasis on infection prevention. We are currently seeking a highly skilled IT Support Specialist to join our team.Job Description:We offer a competitive salary range of $80,000 - $110,000 per year, depending on...


  • Basingstoke, Hampshire, United Kingdom STERIS Canada Corporation Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at STERIS Canada Corporation. As a key member of the IT Service Desk Team, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.Job DescriptionFulfilling Service Requests in a timely and efficient mannerEnsuring accurate...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    Maths Specialist for SEN SchoolWe are seeking a highly skilled Maths Specialist to join our team at an Outstanding SEN School near Basingstoke. As a specialist in teaching Maths to KS3 and KS4 students, you will be responsible for delivering engaging lessons that cater to the diverse needs of our students.This is a full-time, long-term contract position that...


  • Basingstoke, Hampshire, United Kingdom STERIS Canada Corporation Full time

    Job DescriptionWe are seeking a highly skilled Desktop Support Specialist to join our team at STERIS Canada Corporation. As a key member of our IT department, you will provide technical support to our employees and ensure the smooth operation of our computer systems.ResponsibilitiesProvide second-level technical support to our Service Desk...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    Supply Desk requires a dedicated Food Technology Teacher to teach engaging lessons in Basingstoke. The successful candidate will have QTS, teaching experience, and a passion for education.Job Description:Key Responsibilities: Deliver high-quality Food Technology lessons, foster student interest, and contribute to curriculum development.Teach Food Technology...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    Supply Desk seeks a skilled Food Technology Teacher to deliver engaging lessons in Basingstoke. The ideal candidate will have QTS and experience teaching Food Technology in secondary schools.Main Responsibilities:Develop and implement effective lesson plans for Key Stage 3 and 4 students.Collaborate with colleagues to enhance the Food Technology curriculum...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    Maths Teaching Opportunity at Outstanding SEN School">This is a full-time, long-term contract position teaching Maths to KS3 and KS4 students in a well-regarded Secondary School with an Ofsted rating of Good.The role involves:Delivering high-quality Maths education to KS3/4 studentsCreating engaging lesson plans tailored to the needs of all studentsMarking...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    Maths Specialist Position at SEN School">This is a full-time, long-term contract position teaching Maths to KS3 and KS4 students in a well-regarded Secondary School with an Ofsted rating of Good.The role requires:Delivering high-quality Maths education to students across KS3 and KS4 levelsDeveloping engaging lesson plans tailored to the individual needs of...


  • Basingstoke, Hampshire, United Kingdom CERCO LTD Full time

    CERCO LTD is a leading provider of IT solutions, and we are currently seeking a highly motivated Field Support Specialist to join our team. This role offers a competitive salary of £35,000 - £45,000 per annum, depending on experience.The successful candidate will be responsible for attending customer sites to install and resolve IT equipment, working...


  • Basingstoke, Hampshire, United Kingdom STERIS Canada Corporation Full time

    We are seeking an experienced IT Support Professional to join our team at STERIS Canada Corporation. As a key member of the IT Service Desk Team, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.Key ResponsibilitiesFulfilling Service Requests in a timely and efficient mannerEnsuring accurate...

  • IT Service Technician

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom STERIS Canada Corporation Full time

    About the JobWe are looking for an IT Service Technician to join our team at STERIS Canada Corporation. In this role, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.Key ResponsibilitiesProviding technical support to the Service Desk Specialists and providing additional...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    About the RoleSupply Desk is seeking an experienced English teacher to support students at a SEN school in Basingstoke. The successful candidate will teach all elements of English and general cover, with time allocated for planning and marking.This is an excellent opportunity to develop valuable skills or build upon existing experience in an education...


  • Basingstoke, Hampshire, United Kingdom Spectrum IT Recruitment Full time £45,000

    Job Description: We are looking for an experienced IT Security Support Specialist to join our team at Spectrum IT Recruitment. The successful candidate will be responsible for providing technical support for IT security-related issues within the company's IT environments.About the Role:• The IT Security Support Specialist will work closely with the...


  • Basingstoke, Hampshire, United Kingdom CERCO LTD Full time

    CERCO LTD is currently seeking a skilled Technical Support Specialist to join their team. This role involves providing on-site technical support for clients located around the M4 Corridor. With comprehensive training provided, no prior experience is necessary.The successful candidate will be responsible for attending customer sites to install and resolve IT...


  • Basingstoke, Hampshire, United Kingdom Hotality IT Solutions Full time

    Hotality IT Solutions is looking for an accomplished Technical IT Support Specialist to join our team in Basingstoke. As part of our expanding Technical Department, you'll play a vital role in delivering top-notch IT services to our clients across the UK.Key Responsibilities:You'll be working closely with our existing engineers, developing and maintaining IT...


  • Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time

    Britannia Hotels is a leading hospitality brand with a reputation for excellence. We are seeking a skilled Reception Support Specialist to join our team in Basingstoke.This is an exciting opportunity to work in a dynamic environment and contribute to the success of our hotel. As a Receptionist, you will play a key role in delivering exceptional guest...

  • Front Desk Associate

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time

    Job Description:We are seeking a Front Desk Administrator to join our team at the Britannia Hotels. This part-time role involves checking guests in and out, promoting hotel facilities, and providing excellent customer service.About the Role:This is an exciting opportunity for someone with excellent communication skills to work in a busy hotel environment. As...


  • Basingstoke, Hampshire, United Kingdom Hotality IT Solutions Full time

    We're looking for an experienced Technical IT Support Specialist to join our team at Hotality IT Solutions in Basingstoke. This is a fantastic opportunity to work with a leading provider of IT services to the hospitality industry.Job Overview:This role involves providing 2nd-line technical support and maintenance services to our clients across the UK. You...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    Job DescriptionWe are seeking an experienced English teacher to join our team at a SEN school in Basingstoke. The successful candidate will teach English to students, as well as provide general cover. They will work closely with the school's supportive team members to ensure the best possible outcomes for students.Key ResponsibilitiesTeaching English to...


  • Basingstoke, Hampshire, United Kingdom Supply Desk Full time

    We are seeking a passionate and dedicated English teacher to join our team at a SEN school in Basingstoke. This is an exciting opportunity to gain valuable experience in a supportive environment, working with students who require additional support.The role involves teaching all elements of English, including reading, writing, and speaking, as well as...