Field Support Specialist

7 days ago


Basingstoke, Hampshire, United Kingdom CERCO LTD Full time

CERCO LTD is a leading provider of IT solutions, and we are currently seeking a highly motivated Field Support Specialist to join our team. This role offers a competitive salary of £35,000 - £45,000 per annum, depending on experience.

The successful candidate will be responsible for attending customer sites to install and resolve IT equipment, working closely with the IT support desk to feedback on support calls and ongoing issues, and liaising with account managers to update customers on progress and resolution.

Main Responsibilities include:

  • Attending customer sites to install/resolve IT equipment.
  • Working closely with the IT support desk to feedback on support calls and ongoing issues.
  • Liaising with account managers and updating customers with the progress and resolution of issues.

This role requires a flexible approach towards traveling to various locations, so it is imperative that you have a valid driving licence, own a vehicle, and are able to work independently.



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