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Booking Coordinator

2 months ago

Bournemouth, United Kingdom CMS Clinical Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Booking Coordinator at CMS Clinical. As a key member of our operations team, you will play a crucial role in managing bookings and reservations for our agency.

Key Responsibilities
  • Organize and manage bookings for our agency, ensuring seamless communication with clients and team members.
  • Provide exceptional customer service, responding to inquiries and resolving any issues that may arise during the booking process.
  • Maintain accurate records of bookings and client information, utilizing our CRM system to track and analyze data.
  • Collaborate with our sales team to ensure a smooth booking process, from initial inquiry to final confirmation.
  • Develop and implement processes to improve efficiency and productivity in our booking operations.
Requirements
  • 1+ year of experience in a similar role, preferably in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and team members.
  • Excellent organizational and time management skills, with a keen eye for detail.
  • Proficiency in Microsoft Office and other relevant software, with a willingness to learn and adapt to new systems.
  • Proven problem-solving abilities and a proactive approach to resolving issues.
What We Offer

As a Booking Coordinator at CMS Clinical, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.