Customer Experience Liaison
4 weeks ago
Welcome to Arbor Education, where we're transforming the way schools work for the better As a Customer Experience Liaison, you'll play a vital role in delivering exceptional customer service to our schools and ensuring their needs are met.
About the Job:
- Salary: £23,000 per annum.
- Location: Central Leeds & Lincoln Offices - Hybrid working.
- Working Hours: 8am - 5pm Monday - Friday (no weekends or bank holidays).
Key Responsibilities:
- Provide high-quality customer service to our schools, resolving queries and complaints in a timely manner.
- Collaborate with internal teams to identify and escalate any risks, promoting a culture of transparency and accountability.
- Contribute to the development of our platform and products, driving innovation and improvement.
What We Offer:
- A competitive salary of £23,000 per annum.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including 32 days holiday (plus Bank Holidays) and enhanced maternity and adoption leave.
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