Service Delivery Coordinator

4 days ago


Belfast, United Kingdom CPL Full time
Job Description:
The successful candidate will serve as a Service Delivery Coordinator for CPL's partnership with NI Water, based in the Belfast area. This role demands effective collaboration with Intelligent Operations and Production Lines colleagues to ensure exceptional service delivery to customers.

Key Responsibilities:
* Work collaboratively with Intelligent Operations and Production Lines colleagues to deliver high-quality service to customers.
* Authorize and control NI Water staff/contractors working on our assets/network, promoting efficient operations and minimizing disruptions.
* Extract and present data in a clear and concise manner, providing actionable insights to stakeholders and facilitating informed decision-making.

Requirements:
* A minimum of five GCSEs, including English Language and Mathematics, or equivalent experience in a customer-centric role analyzing system data.
* Proven communication skills and ability to work effectively under pressure to meet challenging targets/deadlines.

Benefits:
* Salary: £28,000+ per annum
* Comprehensive paid holidays package
* Access to pension scheme
* Opportunities for continuous learning and professional growth

This position presents an exciting chance for ambitious individuals to join a reputable organization and contribute to delivering exceptional results.

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