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Service Manager

1 month ago

SunburyOnThames, United Kingdom Johnson Controls Full time
Johnson Controls is seeking a dynamic and experienced Service Manager to join our team. As a key member of our Building Technologies & Solutions business, you will be responsible for the daily operations of our successful IREF service business. Your role will involve coaching and mentoring IREF technicians who handle service work for our customers in local areas. The ideal candidate will have entrepreneurial drive, a consistent track record of success running the operation of an IREF service business, managing technicians, and P&L management in an Industrial Refrigeration environment. You will lead a team of skilled technicians to deliver exceptional service, leveraging your technical expertise, leadership skills, and customer-centric approach. Key responsibilities include managing key accounts, dealing with ambiguity, and leading multiple priorities simultaneously. You will also be responsible for mapping customer networks, understanding full organisations, and defining tailored account plans. This is a hybrid role split between office work and customer visits, as per business requirements. The successful candidate will have a technical background and knowledge of Industrial Refrigeration Systems in both industrial and commercial environments. They will also have excellent leadership, communication, and interpersonal skills, with the ability to communicate technical information to a non-technical audience. A relevant degree in Mechanical Engineering or a related field is also required. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Key Benefits:

* Competitive salary and MIP bonus
* Company car
* Life Assurance & Healthcare cover
* 25 days of Annual Leave + Bank Holidays & Holiday Purchase scheme
* Pension (up to 7% match)
* Ongoing training and career development within a business that really does offer opportunity locally, nationally and globally.
* Comprehensive benefits package including employee assistance program, referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
* Career development through various career ladders programs
* Dedication to safety through our Zero Harm policy
* Access to business resource groups

If you are interested in this opportunity, please submit your application.

Johnson Controls is an equal opportunities employer.