Customer Service Ambassador

2 weeks ago


Tenby, Pembrokeshire, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team in Tenby Express.

Key Responsibilities:
  • To provide exceptional customer service, ensuring that every customer leaves the store with a positive experience.
  • To maintain a high level of product knowledge, being able to answer questions and make recommendations to customers.
  • To work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
Working with Us

As a Customer Service Ambassador at Tesco, you will be responsible for delivering outstanding customer service, driving sales growth, and maintaining a clean and safe working environment.

You will have the opportunity to develop your skills and knowledge through ongoing training and development programs, enabling you to progress your career within the company.

What We Offer

We offer a competitive salary starting at £12.02 per hour (increasing to £13.15 within the M25), plus additional payments depending on location and skills.

In addition to a competitive salary, we offer a range of benefits, including:

  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours if desired.
  • Holiday pay starting at 20 days per year, rising to 22 days after 12 months.
  • Flexible working arrangements from day one.
  • Access to a range of wellbeing services and resources.
  • A comprehensive pension scheme with matching contributions up to 7.5%.
Requirements

To be successful as a Customer Service Ambassador, you will need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have a passion for delivering exceptional customer service.

You will also need to be flexible, adaptable, and willing to learn and take on new challenges.

A high school diploma or equivalent qualification is required, although prior retail experience is not necessary.



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