Waiter / Waitress

3 months ago

Tenby, United Kingdom The Belgrave Hotel, Tenby Full time

**About Us**

A Family run Hotel since 1971, we pride ourselves on providing Fantastic Friendly Customer Service and **we want YOU to come and join us**

**Waiter/Waitress responsibilities include**:

- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons

**Job brief**
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. **If you are able to perform well in fast-paced environments, we’d like to meet you.** To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

**Responsibilities**
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables prior to sitting
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering system
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and resolve issues
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to washu-up area to clean
- Provide excellent customer service to guests

**Job Types**: Full-time, Part-time, Permanent

Pay: £12.10 per hour

Expected hours: No less than 10 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Application deadline: 07/02/2022

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