Waiting Staff

**About Us**

A Family run Hotel since 1971, we pride ourselves on providing Fantastic Friendly Customer Service and **we want YOU to come and join us**

**SHIFTS**:

- **3 Split shifts a week (days to be confirmed at interview)**:

- **Extra shifts may be availalble**

**Must be available to work mornings, evenings & some weekends.**

**Waiter/Waitress responsibilities include**:

- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons

**Job brief**
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. **If you are able to perform well in fast-paced environments, we’d like to meet you.** To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

**Responsibilities**
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables prior to sitting
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering system
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and resolve issues
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to wash-up area to clean
- Provide excellent customer service to guests

**Job Types**: Full-time, Permanent

**Salary**: £11.10 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
- Weekends only

Supplemental pay types:

- Tips

Work Location: In person