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Exceptional Service Ambassador

2 months ago

Tenby, Pembrokeshire, United Kingdom Alfa Travel Full time

Role Summary


As a Hospitality Assistant at Alfa Leisureplex Group, you will play a vital role in ensuring the highest standards of service and customer satisfaction across our hotel operations. This dynamic role offers the opportunity to learn and grow in a varied and fast-paced environment, working closely with our departments to provide exceptional experiences for our guests.


Key Responsibilities



  • Assist with hotel operations, including kitchen, bar, and restaurant functions
  • Work closely with department heads to support their needs and ensure seamless service delivery
  • Develop skills in multiple areas, including customer service, communication, and problem-solving
  • Participate in ongoing training and development to enhance knowledge and skills

What We Offer



  • A supportive and collaborative work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A chance to work for a leading employee-owned company

Requirements



  • Excellent customer service skills and a friendly, outgoing personality
  • Ability to learn quickly and adapt to new situations
  • Flexibility and willingness to work independently and as part of a team
  • Demonstrated passion for the hospitality industry and a commitment to delivering exceptional service