Customer Experience Specialist
5 days ago
We are seeking an experienced Customer Service Administrator to support our team in Braintree, Essex. The role offers a competitive salary of £28,500 per annum.
Key Responsibilities:- Provide emotional support and guidance to vulnerable individuals through telephone and face-to-face advice.
- Work with the regional team to ensure compliance with regulatory requirements, health and safety standards, and policies.
- Ensure clients understand eligibility criteria and their obligations to provide supporting evidence within specified timescales.
- Effectively handle inbound and outbound calls, providing maximum support to those in need.
- Offer face-to-face outreach support for clients with additional needs at designated locations.
- Ability to deliver high-quality service over the phone.
- Proven experience in providing advice and support in sensitive situations.
- Able to work towards challenging performance targets.
- Possess a fully enhanced DBS certificate and a valid passport.
- Available to work from Braintree, Essex, with a full UK driving licence required due to location.
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Customer Experience Specialist
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Screwfix Direct Ltd Full timeWe're seeking a Customer Experience Specialist to join our Screwfix Direct Ltd team!About the Role:This is an excellent opportunity to develop your skills and career in a fast-paced retail environment. As a Customer Experience Specialist, you'll play a key role in delivering exceptional customer experiences, working collaboratively with colleagues to achieve...
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Customer Experience Specialist
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Popworld Full timeJob Title: Customer Experience SpecialistAbout the CompanyAt Stonegate Group, we operate the biggest collection of pubs, bars, and late-night venues in the UK. Our leading brands include Slug & Lettuce, Be At One, and Popworld.Main Responsibilities:Create an exceptional customer experience through attentive service and effective communicationContribute to...
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Customer Experience Specialist
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Screwfix Direct Ltd Full timeRole Overview">Screwfix Direct Ltd is an inclusive employer committed to equal opportunities, promoting diversity and accessibility in all aspects of our business. We strive to create a work environment where everyone can thrive, contribute, and grow professionally.">About the Job">We are seeking a talented individual to join our team as a Retail Assistant....
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Retail Experience Specialists
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeJob Overview: Retail Experience SpecialistAustin Fraser in Grays is hiring a Retail Experience Specialist to enhance the customer experience by showcasing products, providing information, and maintaining a clean and organized demonstration area. As a Retail Experience Specialist, you will play a key role in driving sales and customer...
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Retail Customer Experience Specialist
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom JD Group Full timeAbout the RoleAs a Full Time Sales Assistant, you will play a vital role in delivering an exceptional shopping experience for our customers.You will be responsible for maintaining clean and tidy stock standards on shop floor, collaborating with your team members to achieve sales and KPI targets, and providing knowledgeable and seamless customer service.
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Customer Experience Ambassador
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom VERA Security, Inc. Full timeKey ResponsibilitiesYou will be responsible for providing exceptional customer experiences, staying up-to-date with current promotions and products, and delivering a high level of service quality.Salary RangeThe salary range for this position is £22,000 - £28,000 per annum, based on experience.About the RoleThis is an exciting opportunity to join Vera...
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Customer Experience Advisor
3 months ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Southend-on-Sea, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a...
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Customer Experience Advisor
2 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Hood Group Ltd. Full timeRole Summary:We are seeking a highly skilled and enthusiastic Customer Service Advisor to join our dynamic team as a Brand Ambassador, promoting our values with every interaction and ensuring each customer receives an exceptional service experience. This is an exciting opportunity to develop your customer service skills and build a rewarding career with Hood...
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Customer Experience Manager
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom B&Q Full timeAbout the RoleAre you a skilled leader looking for a new challenge? We have an exciting opportunity for a Customer Experience Manager to join our team at B&Q Southend.This is a full-time role, working 36.75 hours per week. As a key member of our department, you will be responsible for leading your team and driving excellence in customer service.The salary...
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Customer Experience Host
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom London Southend Airport Company Limited Full timeJob OverviewWe are seeking a highly motivated and customer-focused Food and Beverage Night Assistant to join our team at London Southend Airport Company Limited.In this role, you will be responsible for delivering exceptional passenger experiences by providing high-quality food and beverage services.You will work closely with our team to ensure seamless...
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Customer Service Specialist
2 months ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Southend-on-Sea, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service to ensure customer satisfaction and...
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Customer Experience Representative
4 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Slug & Lettuce Full timeExcel as a Front of House Team Member at Slug & LettuceAbout the JobThis exciting opportunity has arisen for a motivated and charismatic individual to join our front-of-house team as a Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring our guests have a memorable...
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Customer Support Specialist
2 months ago
Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Customer Support Specialist at beBee Professionals, you will be the first point of contact for customers, providing excellent service and resolving queries in a timely manner.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage...
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Customer Service Liaison Specialist
2 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeRole OverviewWe are seeking a highly organised and detail-oriented Customer Service Liaison Specialist to join our team in Dartford. The successful candidate will provide exceptional levels of customer service, process purchase orders, and ensure stock levels are maintained.Key Responsibilities:Main point of contact for customers with order queriesOffer...
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Customer Experience Support Associate
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom London Southend Airport Company Limited Full timeWork with UsLondon Southend Airport is an exciting place to work, with numerous career paths available due to our continuous growth. Our colleagues are the driving force behind our airport's success, and we invest heavily in training and development to help each colleague grow professionally. We strive to make our roles accessible to the local community,...
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Customer Support Specialist
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeAre you a detail-oriented and organized individual with excellent communication skills? We are seeking a Customer Support Specialist to join our team at CV-Library. This role involves developing strong working relationships with retailers, gathering feedback on sales and trading performance, and providing administrative assistance.Main...
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Customer Service Specialist
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom OneRetail Full timeJoin our team as a Customer Service Specialist - Coffee Bar and play a vital role in creating unforgettable customer experiences at OneRetail. Working on a Monday to Friday basis in a bustling office building environment, you will be responsible for delivering first-class service and perfectly crafted coffees to our customers.About the JobWith a passion for...
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Customer Service Specialist
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom London Southend Airport Company Limited Full timeAbout Our TeamOur Food and Beverage team at London Southend Airport Company Limited is dedicated to providing exceptional customer experiences. We are passionate about delivering memorable moments for our passengers, and we're looking for like-minded individuals to join our team as Customer Service Specialists.Key Responsibilities:• Serve customers at...
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Care Support Specialist
5 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom P2P Specialist Nurses Full timeJob Title: Care Support SpecialistP2P Recruitment is a reputable healthcare recruitment agency that connects dedicated professionals with care services across the UK.We require skilled individuals to provide high-quality care and support to people in their own homes and communities.Care Delivery:Delivering essential care and support to individuals, promoting...
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Store Team Member
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom WHSmith Full timeJoin our Store Team as a Sales and Customer Experience representative and contribute to delivering exceptional customer experiences across our stores. With a passion for sales and customer service, you will be part of a dynamic team that works together to meet high standards of store presentation and visual merchandising.Your key responsibilities will...