Customer Service Representative
5 days ago
Unlock Your Potential in a Dynamic Customer Service Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer operations team, you will play a vital role in delivering exceptional customer experiences and driving business growth.
About the Role
- Provide top-level customer service to our clients, resolving queries and issues in a timely and professional manner.
- Work closely with the customer operations manager to develop and implement customer service strategies that drive business results.
- Collaborate with internal stakeholders to ensure seamless communication and delivery of customer service initiatives.
- Contribute to the development of customer service processes and procedures to ensure continuous improvement.
What We Offer
- A competitive salary of up to £28,000, plus a Christmas bonus.
- A comprehensive benefits package, including on-site gym, 23 days holiday, and social committee events.
- Opportunities for career growth and development within a dynamic and expanding company.
- A fun and supportive work environment with a family feel.
Requirements
- Excellent communication and interpersonal skills.
- Proven customer service experience, preferably in a similar industry.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
Why Choose Us?
We are a leading manufacturer in our industry, recognized for our commitment to customer satisfaction and employee well-being. Our company culture is built on a foundation of trust, respect, and open communication. We offer a dynamic and supportive work environment that fosters growth and development.
Apply Now
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