B2C Sales and Operations Manager

6 days ago

London, Greater London, United Kingdom ALTERNATIVE LOANS EXPERIENCE TECHNOLOGIES IP Full time
Job Title: B2C Sales and Operations Manager

About the Role
At ALTERNATIVE LOANS EXPERIENCE TECHNOLOGIES IP, we are seeking a highly skilled B2C Sales and Operations Manager to lead our commercial negotiations with financial providers. As a key member of our team, you will be responsible for managing dealer relations, enhancing communication between dealers, banks, and customers, and driving sales growth.

Key Responsibilities
  • Lead commercial negotiations with financial providers, focusing on commission schemes and rappel agreements for car dealers.
  • Ensure the seamless and rapid onboarding of dealers into our B2C consumer finance aggregator platform.
  • Strengthen relationships and communication between dealers, banks, and customers to optimize the sales process.
  • Provide strategic support to Account Executives in their engagement visits with dealers, focusing on improving dealer performance in loan production and approval rates.
  • Track weekly loan production, performance, and gap analysis versus targets, ensuring all stakeholders are aligned on progress.
  • Oversee monthly performance reviews, including detailed analysis of loan schemes, commission payouts, and overall dealer performance metrics.
  • Stay updated on UK market regulations concerning broker finance versus traditional dealer bank models, ensuring all processes remain compliant.

Requirements
  • 5-10 years of experience as an Account Executive within a major automotive consumer finance institution or similar position (i.e. business development manager)
  • Proven track record in managing a portfolio of dealers, including regular visits and performance assessments.
  • Extensive knowledge of APR schemes, loan durations, commission structures, and car insurance products.
  • Experience negotiating commission schemes and financial terms with institutions for dealer incentives.
  • Strong understanding of the UK automotive finance market and its regulatory environment.
  • Skills: Strong analytical skills to assess dealer performance and create action plans to improve outcomes.
  • Excellent communication and negotiation skills, with a proven ability to lead high-stakes commercial discussions.
  • Ability to collaborate effectively with cross-functional teams, including sales, finance, and dealer support. Proficiency in performance tracking tools and CRM systems.
  • Bachelor's degree in Business Administration, Finance, or a related field. Is advantageous.

What We Offer
  • Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in one of our office hubs (London, Paris, Madrid, Warsaw, Lisbon, Milan, Luxembourg) and 2 days from home.
  • Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment.
  • Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at ALTERNATIVE LOANS EXPERIENCE TECHNOLOGIES IP will have a lasting effect on businesses and communities.
  • Competitive Salary and Equity: We offer highly competitive salaries and a stake in our success with share options because we're building this together.
  • Flexible Benefits: Access Flexible Retribution benefits through a convenient mobile app, Cobee
  • Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance.
  • Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time.
  • Personal Time Off: Enjoy flexibility with your personal time off.

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