Senior Sales Support Professional

1 day ago


Farnborough, Hampshire, United Kingdom everyLIFE Technologies Full time
Job Overview

We are seeking a highly skilled Senior Sales Support Professional to join our dynamic sales team at everyLIFE Technologies. As a key member of the team, you will be responsible for supporting prospects through their buying journey, understanding their key requirements, and qualifying how suitable they are for a product demo.

This is a fantastic opportunity to work with a fast-growing SaaS provider primarily serving the UK social care market. Our primary product PASS helps carers deliver the best care outcomes for those they assist by eliminating time-consuming paperwork and lowering the risk of medicine mismanagement.

Your main goal will be to manage, nurture, and convert leads into qualified demo opportunities from various platforms, including web forms, phone, and live chat. You will also be required to qualify leads and enquiries against set criteria for ideal customers and sales teams.

The ideal candidate will have previous experience in Customer Service or Sales Executive roles, possess excellent communication skills, and have a good working knowledge of Microsoft Office.

We offer a competitive salary of £26,500 per annum, 25 days holiday plus 3 additional days over Christmas, early finish on Fridays, private medical insurance, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, and much more.

Please find below the job description details:

Key Responsibilities:
  • Manage, nurture, and convert leads into qualified demo opportunities
  • Qualify leads and enquiries against set criteria for ideal customers and sales teams
  • Ensure accurate recording of lead information on the CRM system
  • Process leads and opportunities in a timely fashion and according to Company procedure
  • Provide lead and opportunity information and other reports as required
Requirements:
  • Previous experience in Customer Service or Sales Executive roles
  • Confident and capable communicator
  • Good knowledge of social media platforms
  • Goal-oriented with experience of working in a target-driven environment


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